REMOVALS INSURANCE

At AAA Movers we hold one of the lowest incident claim rates in the industry, and we attribute our success to our high standards, from the range of packing materials and moving vehicles we use, to the care our expertly trained removalists provide. We provide Insurance Protection AND it’s included in the price! (See below T and C’s for further information). Removals is not an exact science, and sometimes accidents do happen despite our best efforts. However, when they do happen, you are fully protected!

REPAIR OR REPLACEMENT POLICY:

Having been in Perth Removals for over 40 years, our reputation is everything. We never leave our customers stranded and will always endeavour to repair or replace any damage caused by our team. This reflects in our great reviews and from referrals and repeat customers.

GOODS IN TRANSIT INSURANCE

Our goods in transit insurance cover your furniture and boxes up to $50,000. It covers your furniture if our truck is involved in an accident. If you have any item above this value, we recommend taking out further Insurance on your Household Insurance Policy.

LOADING/UNLOADING INSURANCE

At AAA Movers we provide a complimentary Insurance policy to the value of $2500.00 for any damage caused by our team during Loading and Unloading. This provides some general coverage for your furniture through all stages of being moved in and out of the removal the truck.

For further peace of mind and for full Insurance coverage to your desired level, (beyond our complimentary $2500.00 policy) we strongly recommend obtaining external Home Removal Insurance to safeguard your belongings. We recommend the following provider: To obtain a quote or purchase Home Removal Insurance, please visit: https://www.removalsinsurance.com.au/

INSURANCE POLICY EXCLUSIONS AND COMPANY GUIDELINES

The following are explicitly excluded from coverage under ALL policy options:

  • Damage caused by rain, including but not limited to water ingress, staining, or corrosion.
    (Please note we reserve the right to cancel or postpone a removal job in extreme weather (heat or rain affected) to ensure staff safety and furniture integrity.)
  • Damage to flat pack furniture, such as Wardrobes and Bed Frames, including assembled or unassembled components (including screws and bolts)
    (Please note Ikea furniture is generally not durable and not suitable to be moved while put together, without potentially compromising structural integrity.)
  • AAA Movers take no liability to any damage caused to pots or plants at any stage of the relocation, however we will move pot plants at the client’s discretion.
  • Small marks, scuffs, or superficial damage to walls, whether caused during loading or unloading, especially in tight passageways, hallways,staircases and entrances.
    (Please note sometimes accidents do happen despite our best efforts and procedures.)
  • Small marks, scuffs, or minor superficial damage to furniture, whether caused during loading or unloading, especially in tight passageways, hallways, staircases and entrances.
    (Please note sometimes accidents do happen despite our best efforts and procedures.)
  • It is the client’s responsibility to ensure all Washing Machine taps are properly disconnected and re-connected prior to use.
  • Due to the increasing sensitivity, and fragility of Flat Screen Televisions, we do NOT provide any Insurance Coverage under any of our Insurance Policies.
    (Please note, however we will move Flat Screen Televisions at the client’s discretion, or if bubble wrapped or in original box.)
  • All glass must be bubble wrapped in order to be insured. Please note that no glass will be handled under any circumstances unless bubble wrapped.
  • Damage to Barbeques including assembled or unassembled components. (wheels, side shelving components and wok burners)
  • AAA Movers is not liable for any damage to driveways, both structural or superficial. If you have concerns about your driveway, advise the crew to park on the street.

SPECIALIZED HEAVY ITEMS:

If you have any item over 120Kg: Such as Pianos, Spas, Large Marble Tables or Pool Tables, please enquire for more information as these items have additional costs.

Please note all claims made require the Insurance Excess to be paid the customer, prior to any claim being submitted.

We suggest you check our Competitors actual Insurance Policy. Most are NOT covered for damages occurred during Loading and Unloading or during Transit.

OTHER INSURANCE POLICIES:

We also have Public liability insurance and Workers Compensation Insurance, and all our trucks have Vehicle Insurance.